Payment Methods

SC THERMOFORM PROCESS SRL offers you the following payment methods, valid only for full payment:

1. Online payment with card

You can make online payment with your personal or company card, in complete safety!

The cards accepted for payment are those issued under the VISA (Classic and Electron) and MASTERCARD logos (including Maestro, if they have a CVV2/CVC2 code).

Regardless of the currency you have in your account, transactions are made in lei, at your bank's exchange rate.

Card data is processed exclusively through the euplatesc.ro platform

SC THERMOFORM PROCESS SRL does not request or store any details regarding your card.

2. Payment by bank transfer (by payment order).

Payment by Payment Order is made only based on the proforma invoice issued by SC THERMOFORM PROCESS SRL, following telephone or email confirmation of the order with a sales consultant.

Delivery of the goods is made after payment confirmation.

Since some products on the site may be displayed in error or at a price that can be considered obviously derisory, SC THERMOFORM PROCESS SRL has the right to cancel any orders placed regarding those products, obliging itself to refund to the customer, as the case may be, any amounts paid up to that point, with the consequence of refunding the entire amount paid by the buyer in consideration of the canceled orders.

All prices for products or services presented on the site are expressed in lei (RON) and include VAT. SC THERMOFORM PROCESS SRL reserves the right to change the price of products / services without prior notice

The prices displayed on the site crossed out by a line signify the list price, and the uncrossed price is the price that the Customer must pay for the purchase of the product / service, if the products are on promotion. Thus, the promotion is highlighted on each product, presenting the initial (cut) price, respectively the promotional (payment) price.

The billing of purchased products is done exclusively in RON using the information provided by the Client in the designated form. SC THERMOFORM PROCESS SRL is not responsible for the correctness of the information provided by the Client for the invoice.

In the case of online payments, SC THERMOFORM PROCESS is not/cannot be held responsible for any other additional cost incurred by the client, including but not limited to currency conversion fees applied by the issuing bank of their card, if the issuing currency differs from RON. The responsibility for this action is borne solely by the customer.

If the CUSTOMER delays the payment of the Goods due to his/her own fault, the delivery term assumed by SC THERMOFORM PROCESS SRL  is delayed by the number of days until the payment is made.

3. Refund Payment

It can only be made for orders up to 1400 lei. For orders exceeding the total amount of 1400 lei, payment can only be made online by bank card or by bank transfer.